Resume

Summary

• Masters Degree in Information Architecture with GPA 4.0
• Experienced Information Architect and User Experience Designer
• Experienced with Web Designing, Development and Management
• Experienced in creating paper prototypes, wireframes and photoshop mockups, flow diagrams, site maps
• Worked for gathering and compiling functional requirements and website and product specifications
• Significant experience with HTML, XHTML, CSS, JavaScript, PhP, MySql
• Expert in Usability Testing, Heuristic Analysis, Ethonography Studies

Experience

User Interface Desinger Consultant and Usability Analyst
JP Morgan Chase & Co., Chicago, IL (September 2010-Present)

User Interface Designer Role

• Created interactive and pixel-perfect prototypes of the online interfaces developed by the TSDM (Treasury Services Deal Manager) user experience team.
• Developed the click-through prototypes which played a crucial role in the improvement of the usability of the TSDM UI pages; which demonstrate how the UI meets business requirements
• Produced prototypes by visual design standards to ensure shared understanding of business, usability and technical implications and provide guidance to development teams responsible for developing and testing the final code deployed to production.
• Teamed up closely with the User Interface Designers to convert page design schematics into working, coded prototypes that demonstrate the inter-related pages and behavior of individual page elements.
• Served as a contact between the UX team and the IT organizations providing technical feasibility of the interface design and resolving implementation issues.
• Maintained expertise in front-end technology and interacted best practices to ensure the interface is implemented in the most efficient manner and meets the highest standards of usability.
• Been responsible for creating and delivering any graphical elements (icons, buttons, images, etc), page code and CSS in a Photoshop and Dreamweaver as needed by the business and technology teams.

Usability Analyst Role

• Introduced a brand new concept of Usability testing for TSDM and presented to senior management to explain the benefits of usability testing.
• Worked with Deal manager team to plan for pilot testing of TSDM under the direction of Rime Diab.
• Designed and developed participants profiles and user screening questionnaires
• Worked with test participants and created roles for usability team. (Facilitator, Observer and note taker)
• Designed note taking forms, user consent forms and facilitator scripts.
• Working on Tasks list for users and task scenarios.
• Conducting brain storming sessions to prepare, plan and execute the pilot usability testing.
• Planning to prepare the test schedules, test locations and perform analysis.
• Creating a supporting document which describes methodology, execution and results of testing along with recommendation.
• Planning to analyze data for efficiency, effectiveness and satisfaction of TSDM users.

Freelance Information Architect, Web Designer and Usability Specialist
E-Design Solutions LLC, NJ (August 2008 - September 2010)

• Developed site architecture and navigation for clients websites and prepared realistic plans
• Worked with clients to understand their corporate objectives and worked on requirement gathering
• Designed and developed web pages employing web standards and using HTML, XHTML, CSS, JavaScript.
• Developed logos, taglines and worked with lots of image enhancement and graphics
• Created wireframes using Papers, Photoshop, InDesign and Visio
• Prepared feature lists, site maps, mockups, visual specification, working prototypes and other artifacts to describe the intended user experience
Check out company website

Information Architect for SortIIT
Illinois Institute of Technology, Chicago, IL (August 2009 - May 2010)

• Designed and Developed Information Architecture for Open Source Card Sorting Supporting website
• Performed user research, interviewed key stakeholder and prospective users and provided results
• Created IA model and contributed design paper prototypes/Photoshop mock-ups
• Designed multiple logos for SortIIT to create brand identity using Adobe Photoshop and InDesign
• Performed competition analysis of similar web card sorting and open source websites and submitted results
• Created and contributed supportive document with recommendations for the development phase

Usability Analyst at Usability Testing and Evaluation Center (UTEC)
Illinois Institute of Technology, Chicago, IL (August 2008 - December 2010)

• Conducted the usability testing of AAD(American Academy of Dermatologist) website as an analyst under the directorship of Dr. Susan Feinberg
• Worked with the test participants, facilitators and observers during the test
• Designed and developed the participant profile & note-taking forms
• Prepared the test location, recorded test times and took notes
• Performed analysis of the debriefing questionnaire
• Carried out card-sorting method and recorded results
UTEC website

Education

Masters of Science in Information Architecture from Illinois Institute of Technology, Chicago, IL
Post Graduate Diploma in Bio-Informatics from Sikkim Manipal University, India

Languages

English, Hindi, Gujarati